Does your organization or department have a standardized training program for new hires? It might surprise you that in a number of companies the training plan may be as simple as having the existing staff train the new staff. Do you see any issue with this plan?
Your existing staff may not be doing everything the best way. They may even have some bad habits that will now be transferred to your new staff through training. Your existing staff may not be trained in how to teach adult learners. How do you measure everyone on equal footing if they haven’t all been trained in the same manner?
It costs money and time to advertise, interview and hire a new staff person. The best thing you can do to shore up that investment is to make sure the new person gets off to a good start with standardized training.
Here are three elements of a good training program:
- Create a standardized training outline and content for use with new staff.
- Create a standardized set of forms and spreadsheets for staff to use in planning and reporting results.
- Identify a person or role to take personal accountability to see that the training is completed Include periodic reviews of the training material to ensure understanding and compliance.
Staff turnover costs a great deal of money, time and productivity. The investment you make in a standardized training program today can save you money in the long run by reducing mistakes, reducing frustration and reducing turnover.
If you feel your current training program is lacking in any of these areas, please email me or give me a call. I would be happy to discuss how you can make improvements.
Denise Brookie is a seasoned nonprofit professional with over 20 years experience in establishing strong community based programs. With expertise in community engagement, development, team building, project management, volunteer management and staff training, she can help you evaluate your needs and develop a plan to take you to the next level.
Looking for a speaker? Denise is available to present workshops, breakout sessions, webinars, training and more.